No Sales Tax! (except orders shipping to MA). If you have any questions, please feel free to contact us by e-mail info@thegolfballplace.com or by calling 1-888-GB-PLACE (1-888-427-5223) Or 1-978-649-1560 The Golf Ball Place 71 Westech Drive Tyngsboro, MA 01879 phone: 1-888-GB-PLACE. Or 1-978-649-1560 fax: 978-649-1563 info@thegolfballplace.com The Golf Ball Place and Yahoo privacy agreement Merchant Privacy Policy All non-customized orders have a 30 day money back guarantee. Shipping costs are as follows (not all products are available to international destinations): GROUND Shipping (to lower 48 states, Shippers used are FedEx Ground, UPS Ground) Total Order Value.......Shipping Charge Up to $24.99..................$7.00 $25.00 to $49.99............$8.00 $50.00 to $74.99............$9.00 $75.00 & UP ............ FREE!!!! PRIORITY MAIL (Residents of AK, HI, the U.S. Military and other U.S. Offshore must choose Priority Mail). Total Order Value.......Shipping Charge Up to $24.99................$10.00 $25.00 to $49.99............$14.00 $50.00 to $74.99............$20.00 $75.00 to $99.99..........$27.00 $100.00 to $124.99..........$30.00 $125.00 to $149.99..........$37.00 $150.00 to $174.99..........$39.00 $175.00 to $199.99..........$48.00 $200.00 to $224.99..........$50.00 $225.00 to $249.99..........$52.00 $250.00 to $274.99..........$54.00 $275.00 to $299.99..........$56.00 $300.00 to $349.99..........$60.00 $350.00to $399.99..........$62.00 $400.00 to $449.99..........$66.00 $450.00 to $499.99..........$70.00 $500.00 to $549.99..........$74.00 $550.00 to $599.99..........$78.00 $600.00 to $649.99..........$82.00 $650.00 to $699.99..........$86.00 $700.00 to $799.99..........$90.00 $800.00 to $899.99..........$94.00 $900.00 to $999.99..........$98.00 $1000.00 and up.............$102.00 3 DAY SELECT (3 business days beginning the first business day after order is placed) Total Order Value.......Shipping Charge Up to $24.99................$16.00 $25.00 to $49.99............$18.00 $50.00 to $74.99............$21.00 $75.00 to $99.99............$23.00 $100.00 to $124.99..........$25.00 $125.00 to $149.99..........$28.00 $150.00 to $174.99..........$30.00 $175.00 to $199.99..........$32.00 $200.00 to $224.99..........$35.00 $225.00 to $249.99..........$37.00 $250.00 to $274.99..........$39.00 $275.00 to $299.99..........$41.00 $300.00 to $324.99..........$45.00 $325.00 to $349.99..........$48.00 $350.00 to $374.99..........$52.00 $375.00 to $399.99..........$55.00 $400.00 to $449.99..........$58.00 $450.00 to $499.99..........$61.00 $500.00 to $549.99..........$65.00 $550.00 to $599.99..........$68.00 $600.00 to $649.99..........$72.00 $650.00 and up..............$75.00 NEXT DAY AIR (1 business day beginning the first business day after order is placed) Total Order Value......Shipping Charge Up to $25.99.............$35 $26.00 to $49.99.........$40 $50.00 to $74.99.........$50 $75.00 to $99.99.........$60 $100.00 to $124.99.......$65 $125.00 to $149.99.......$70 $150.00 to $174.99.......$85 $175.00 to $199.99..........$90 $200.00 to $224.99..........$105 $225.00 to $249.99..........$115 $250.00 to $274.99..........$120 $275.00 to $299.99..........$130 $300.00 to $324.99..........$140 $325.00 to $349.99..........$150 $350.00 to $374.99..........$160 $375.00 to $399.99..........$170 $400.00 to $449.99..........$190 $450.00 to $499.99..........$210 $500.00 to $549.99..........$230 $550.00 to $599.99..........$245 $600.00 to $649.99..........$260 Add $5.00 for each $50.00 value over $650.00 CANADA Total Order Value.......Shipping Charge Up to $24.99................$19.00 $25.00 to $49.99............$22.00 $50.00 to $74.99............$24.00 $75.00 to $99.99............$26.00 $100.00 to $124.99..........$28.00 $125.00 to $149.99..........$30.00 $150.00 to $174.99..........$34.00 $175.00 to $199.99..........$38.00 $200.00 to $224.99..........$42.00 $225.00 to $249.99..........$48.00 $250.00 to $299.99..........$50.00 $300.00 to $349.99..........$55.00 $350.00 to $399.99..........$60.00 $400.00 to $449.99..........$65.00 $450.00 to $499.99..........$70.00 $500.00 to $549.99..........$75.00 $550.00 to $599.99..........$80.00 $600.00 to $649.99..........$85.00 $650.00 to $699.99..........$90.00 $700.00 to ..........$95.00 Add $2.00 for each $50.00 value over $700.00 INTERNATIONAL Total Order Value......Shipping Charge $0 to $19.99.....$60.00 $20.00 to $39.99.....$80.00 $40.00 to $59.99.....$110.00 $60.00 to $79.99.....$130.00 $80.00 to $99.99.....$150.00 $100.00 to $119.99.....$170.00 $120.00 to $139.99.....$200.00 $140.00 to $159.99.....$230.00 $160.00 to $179.99.....$250.00 $180.00 to $199.99.....$270.00 $200.00 to $239.99.....$300.00 $240.00 to $259.99.....$320.00 $260.00 to $279.99.....$330.00 $280.00 to $299.99.....$340.00 $300.00 to $349.99.....$350.00 $350.00 to $399.99.....$360.00 $400.00 to $449.99.....$370.00 $450.00 to $499.99.....$380.00 $500.00 to$599.99.....$390.00 Add $10.00 for each $100.00 value over $600.00 INTERNATIONAL SHIPPING The Golf Ball Place will ship most items to most international destinations. The customer is responsible for any taxes, tariffs and/or duties imposed on the shipment. It is important to note not all products are available internationally. If you have questions about international orders please feel free to e-mail us. HOW DOES MY ORDER GET SHIPPED? The Golf Ball Place uses UPS Ground, UPS 3 Day Select, Airborne Next Day Air, FedEx Ground, U.S. Mail and for most shipments within the contiguous 48 states. Shipments to Alaska, Hawaii, Puerto Rico, Canada and international shipping use a combination of UPS ground, U.S. Mail and other shippers depending on the best cost/service alternatives. WHERE DO YOU SHIP? The Golf Ball Place ships to all 50 states, Canada and to most international destinations. The customer is responsible for any taxes, tariffs and/or duties imposed on the shipment. It is important to note not all products are available internationally. If you have questions about international orders please feel free to e-mail us. HOW LONG SHOULD IT TAKE TO SHIP MY ORDER? Most of the products on our site are shipped direct from our warehouse within 24 hours. Customized orders (logo balls, embroidered products etc.) can take up to 4 weeks. You should always receive an e-mail confirmation of your order within 24 hours. If you have not please e-mail or call us toll free at 1-888-GB-PLACE.Or 1-978-649-1560 International orders depend on the distance of the country and shipping method used. HOW DO I GIVE A GIFT AND INCLUDE A MESSAGE IN THE SHIPMENT? During the ordering process, you can tell us to ship your order to an address other than your own. We provide you with the opportunity to include a short gift message that you can fill out in the "ship to" section. We in turn, will include the gift message in the shipment. DO I PAY A SALES TAX? Sales tax is charged only on orders sent within the state of Massachusetts. WHICH CREDIT CARDS ARE ACCEPTED? Currently, The Golf Ball Place accepts VISA, MasterCard and American Express cards. IS MY CREDIT CARD SAFE? Yes it is! Statistically, it is safer to use your credit card on a secure web site like ours than to use it in a restaurant or department store. The Golf Ball Place servers use the YAHOO "Secure Sockets Layer" (SSL) an encryption technology that keeps unauthorized parties from reading the information that you send. WHEN WILL MY CREDIT CARD BE CHARGED FOR THE ORDER? Your credit card will not be charged until your items are shipped from our warehouse. HOW DO I CONTACT The Golf Ball Place? Your can e-mail us at info@thegolfballplace.com or call toll free 1-888-GB-PLACE. Or 1-978-649-1560 WHAT IS The Golf Ball Place's RETURN POLICY? Our goal is for you to be completely satisfied with your purchase experience. If any non-customized order does not meet your expectations, please return it to us within 30 days-unused and in it's original packaging--for a full refund. We can refund shipping costs only if the return is a result of our error. Please put the original packing slip in the carton and wrap the package securely. Send it to: The Golf Ball Place Returned Order 71 Westech Dr. Tyngsboro, MA 01879 For your protection, please use UPS or Insured Parcel Post for shipment.